About US | L&DA

Glenn Jackson

Managing Director
Glenn Jackson has over 40 years’ experience within the Water Industry in the UK. This being a combination of engineering, operational and learning and development. Glenn has extensive general management, change management and project management skills and expertise in delivering large projects. Glenn’s field of knowledge extends across the UK water sector where he has developed an extensive network of senior contacts and stakeholders.

John Peake

Consultancy Services Director
John has worked in the Water Industry for over 25 years, designing competency frameworks, conducting training needs analysis and designing training interventions to directly support business performance objectives and regulatory requirements. He has particular experience designing and delivering water technical initiatives. He is also a specialist in the provision of psychometric assessment and leadership coaching and holds the BPS Occupational, Ability and Personality Test User qualifications. John has worked with most of the UK water companies and undertaken assignments abroad and is currently responsible for the design of L&DA interventions.

Daniel King

Finance Director
Daniel is an ACCA qualified accountant and has over 20 years’ experience in accounting and financial analysis. After leaving Bangor University with a BSc in Mathematics, he joined the accountancy profession, working for BDO Stoy Hayward, mainly auditing small to medium sized companies. It was here that he studied for his ACCA Accountancy Exams. After passing his exams, he moved to a smaller accountancy practice in Barnoldswick. This gave him an opportunity to deal with small companies and become more hands on with the directors and owners of these companies. In 2007, after deciding that he needed to challenge himself further, he opted to set up in practice by himself. He has gradually built his business since this time, dealing with sole traders, partnerships, charities and companies, and now has over 100 clients. It was through one of his clients that he became involved with Learning & Development Associates Ltd.

Denise Riddell

IQA Director
Denise has over 35 years’ experience working within the Water Industry, both in operational and support functions and fully understands the unique pressures and issues that affect the Industry. Denise has held various roles within the Water Industry, including learning and development, contract management and customer services. She has worked to deliver a variety of initiatives, including: a range of learning and development programmes; efficient customer services processes and procedures; effective management of a range of contacts; and the implementation of new billing and work management systems. Most recently, Denise has been at the centre of designing and delivering customer service and energy and carbon training for our clients. She holds teaching and assessor qualifications.