About US | L&DA

Glenn Jackson

Managing Director
A Learning and Development Specialist in the field of Utilities and related Engineering with over 40 years of operational and training experience. With extensive general management, change management and project management skills and expertise in delivering large scale training interventions. Currently MD of Learning & Development Associates.


Daniel King

Finance Director
A financial specialist covering a variety of industries with over 20 years’ experience. This includes costing and budgeting analysis, financial forecasting, auditing, preparation of financial statements, preparation of management accounts and discussions with clients.

Daniel also has an extensive background in taxation including VAT, Payroll, Personal Tax and Corporation Tax.



Denise Riddell

IQA Director
Denise has over 35 years’ experience working within the Water Industry, both in operational and support functions and fully understands the unique pressures and issues that affect the industry. She has held various roles including learning and development, contract management and customer services. She has worked to deliver a variety of initiatives, including a range of learning and development programmes, efficient customer services processes and procedures, effective management of a range of contracts and the implementation of new billing and work management systems. Most recently, Denise has been at the centre of designing and delivering customer service and energy and carbon training for our clients. She holds teaching and assessor qualifications.