Developer Services Management

“I really enjoyed learning about the treatment processes and how they work etc. Having the in-person sessions was great and it was so nice to have a trainer that has worked within the water industry and had so much knowledge and experiences to share.” (Nov 22)

“i personally gained a great deal of knowledge from the whole course as i have only worked within the new connections team so i didn’t have too much knowledge on mains and the design process, i only knew certain aspect of regulations, i didn’t know anything about drainage so this entire course has broadened my knowledge a lot!” (Nov 22)

“Key learning gained from this course was the knowledge around the water industry and how it impacts designing” (Feb 23)

“As my background is limited to gas network design, this course helps me understand how the water industry works and sometimes I try to relate it to gas to show that some aspects are in parallel to each other.” (Feb 23)

Management of Wastewater Treatment

“All the calculations for tanks like Retention times, Sludge age and all the info on this training will be relevant for my job” (Sept 23)

“The trainer was amazing on his interaction with us, and the training is fantastic, I’ve learnt a lot this week.” (Sept 23)

“Hydraulics unit really helped my confidence with basic calculations and understanding” (Jan 24)

“In my job I will use the ideas for carbon reduction and innovation. Better able to contribute to root cause analysis and operational performance reviews” (March 24)

“I will use this learning in my job as I now have a better understanding of the impact of plant design and availability on site and how this can impact compliance” (Jan 24)

“The most helpful training activity was the climate change section. Great team conversations regarding this subject which lasted the whole week!” (Feb 24)

“The key learning points gained were Hydraulics and maths equations – i was a bit rusty from my college days but it came back and was interesting. The Sewage Treatment processes was good, because i have always been involved with maintenance and repairing assets, but not so much the process biology and why it does what it does. This was very interesting.” (Feb 24)

“The learning I will use in my job are the process parameters which I do already know as part of my role and also the interaction between the relevant bodies we report to and affect due to the nature of our business” (Feb 24)

“The course has been the best training course i have been on. It has been hard, but engaging and i know i am better equipped at my workplace to do my job better.” (Feb 24)

Management of Water Production

“Reservoirs – This was an area of the water production process I had very little knowledge or understanding of. The information I learned in this section has really broadened my knowledge” (Oct 23)

“Step by step breakdowns of Clarification and filtration. Helped provide context and understanding of flow changes when beds are being taken in and out of supply.” (Oct 23)

“Deeper knowledge gained of the principles I already knew, more of the ‘why’ and not just the ‘how’.” (Oct 23)

“I found the hydraulics helpful as I gave me an insight on how hydraulic systems work” (Dec 23)

“Key learning included WTW full overview of process. Able to apply Bernoulli equation to network operations” (Dec 23)

“I gained a deeper understanding of the telemetry and volumes of information required to efficiently run a works” (Dec 23)

“I am more confident now with the knowledge about hydraulics, able to calculate things if I need to. Also, better knowledge about the pumps and equipment. Chemical storage is good to know when I am walking around the chemical building what to rise if it is something wrong.” (Dec 23)

“The group activities were really beneficial as I liked the collab but also it was a nice break away from slides. I also liked the good level of videos, diagrams and interaction with the trainer throughout” (Jan 24)

“Key learning gained was how adaptation to climate change is different to mitigation of climate change and how difficult it is to adapt rather than to just mitigate. – A more in-depth understanding of surface water treatment processes coming from someone who’s knowledge is in groundwater treatments.” (Jan 24)

“Thinking about the site now and into the future and how we can become resilient to climate change – what can we do, how can we do it and what can we develop Also something i can share with my team in thinking about this in their day-to-day role” (Jan 24)

“I understand the wider process of both surface water and groundwater that will help to manage flows and reservoir levels – i.e. Surface water sites can take 18+ hours to ramp up, which needs to be factored in when conducting project works that will affect the Borehole site the reservoir feeds too, so it is a balancing act of the production of water.” (Jan 24)

“The trainer is a nice, friendly approachable chap” (Jan 24)

Management of Water Network

“Understanding holistically how assets installs are conceived from start to finish will benefit my role as strategic engineer. Understanding OFWAT budget decisions which have a key baring on my role in Network operations” (Feb 24)

“Course very informative around the different types of water borne diseases as well as the role the water regulations have a role on protecting the network.” (Feb 24)

“Thank you to the trainer – what an asset to your company” (Feb 24)

“Really enjoyed learning about pressure in fluid and friction loss” (Feb 24)

“Discussions around different types of innovative ideas and the resilience needed as a whole to ensure were future proofing the network as a whole were most helpful training activities.” (Feb 24)

“Overall good course to learn and to understand. Has a lot of practical benefits to the day to day working” (Feb 24)

“Great tutors. Highly recommended.” (Feb 24)

“I found the whole experience extremely helpful and informative there wasn’t one specific aspect of it that I could single out as all of the course led by the tutor has been fantastic!” (March 24)

“Excellent trainer with a wealth of knowledge and took the time to explain in more detail any information that wasn’t fully understood” (March 24)

“I now have better understanding of key stakeholders and how they affect our activities” (March 24)

“I learnt the difference between what is innovation and resilience” (March 24)

“I now have a better understanding of regulations and Water Quality risks” (March 24)

Underground Services

No recent courses.

Incident Response Management IRM

No recent courses.