Developer Services Management

• Keith is very friendly knowledgeable and I enjoyed learning about the history of the Water industry and learning about water treatment (October 2022)
• I really enjoyed learning about the treatment processes and how they work etc. Having the in person sessions was great and it was so nice to have a trainer that has worked within the water industry and had so much knowledge and experiences to share (November 2022)
• The training i found most helpful was the water and wastewater treatment, water. I work in drainage so it was good to learn about other areas of the water industry (November 2022)
• The first day around legislation and learning about the water act (November 2022)
• Hydraulics was the most helpful training activity (November 2022)

Management of Waste Water Treatment

• Our tutor ‘J’s’ explanations of the process were brilliant and splitting off into different groups and coming back together regarding various topics allowed everyone to detail and explain there different process (October 2022)
• I enjoyed the bio filtration lesions and how the different bacteria are grown (November 2022)
• The DWF calculation flow was interesting. This is the reasoning behind the values given for our FFT (November 2022)
• i will be using everything I have learned (November 2022)
• The tutor ‘J’ is a wealth of information and knowledge and I very much enjoying learning from him. Thank you J! (October 2022)
• From the course i feel i have further understanding of the Sewage process (November 2022)
• I learned a lot about how we are regulated, this was helpful being new to the company. I better understand activated sludge, for example, I learned that proper mixing of RAS and settled sewage will promote the forming of floc bacteria over filamentous bacteria, and I will remember this using the thin dog fat dog analogy. I also learned about fixed film biological treatment which I had no previous experience with (November 2022)
• I found all training useful to reinforce existing knowledge. Areas where I acquired new knowledge included in depth discussion on the role of anoxic lanes as well as insight into trade effluent procedures. I also thought the workbooks requiring us to look at multiple types of different processes (e.g. tertiary treatment) made me look at processes I wasn’t previously familiar, therefore expanding my knowledge of treatment process options (November 2022)
• The tutor ‘J’ is awesome! (November 22)

Management of Water Production

• I found the hydraulics module most useful, but also the hardest (June 22)
• A good standard of instruction from experienced professionals. It was also very interesting to learn about the wider water industry in the UK (June 22)
• As an auditor, I need to be able to have a clear understanding of all the processes. I feel that I have improved my understanding of regulation, clarification, climate change and abstraction which are all very important things in my line of work (October 2022)
• I have achieved a greater understanding of the various stages in the water treatment process and how the relevant regulations impact the way we treat water (October 2022)
• I really found the clarification training to be very helpful for me because it was a hands on experience and Steve did an amazing job at breaking the individual parts of a DAF down. Overall, this was an area that I needed to improve my knowledge on and I feel I have a better understand of the process (October 2022)
• I have a better understanding of resilience and feel this will be very helpful for my job (October 2022)
• ‘S’ is an amazing instructor and I highly recommend his teaching for further classes (October 2022)
• Really enjoyed the week.  Best training I’ve had in my 11 years at my company (October 2022)

Management of Water Network

• The course was great & the tutor was very informative. I feel like I can put these skills to good use in my everyday role (September 2022)
• The tutor is a great ambassador for the company. He has no problem in taking time to talk and explain things through (September 2022)
• The training activity that was most helpful was the practical exercises and reading the service drawings (October 2022)
• I will use this learning in my job when pipe trace is needed (October 2022)
• All aspects of the course were helpful training activities (November 2022)

Underground Services

• The course was great & the tutor was very informative. I feel like I can put these skills to good use in my everyday role (September 2022)
• The tutor is a great ambassador for the company.  He has no problem in taking time to talk and explain things through (September 2022)
• The training activity that was most helpful was the practical exercises and reading the service drawings (October 2022)
• I will use this learning in my job when pipe trace is needed  (October 2022)
• All aspects of the course were helpful training activities (November 2022)

Adaptation to Climate Change

• I will look for the impacts of climate change on the wastewater side and how I consider adaptive flexibility in the designs I propose (October 2022)
• The training activity I found most helpful was Climate Change as not part of my normal job (October 2022)
• Legislation and Climate Change activities were most helpful as have not had to deal with that too much in the past (October 2022)
• Some useful information about response to climate change that I had not considered before was a key learning point.  (October 2022)
• From attending this training, I learnt the importance of preparing for climate change and the affect it can have on the company (October 2022)
• Things I have learned around climate change I can pass onto the learners that I coach (October 2022)
• Our tutor ‘G’ did a great job of getting the seriousness of climate change adaptation forward, without being all doom and gloom (October 2022)
• The training activity I enjoyed most was Climate change – As my company have never mentioned this directly to me (November 2022)