Level 3 Award in Understanding of Water Networks

This qualification is designed for Water Network Technicians and Operators.

The qualification will develop your technical skills and understanding of water networks and improve your performance. It will help you gain expert knowledge in water network design, regulatory compliance, and best practices for efficient operation and maintenance. Ensure water network resilience while addressing performance failures and customer concerns effectively.

Overview of the Qualification – Main Themes

Understand regulatory compliance with respect to Water Networks
Explain the importance of good customer service
Understand the design requirements of the Water Network
Explain the minimum levels of service required from the Water Network
Understand the principles of and best practice associated with the successful operation of the Water Network
Describe the Water Quality Regulations and Water Hygiene practices associated with Water Network operations
Understand the causes of failure and customer complaints relating to the performance of the Water Network and the techniques used to restore the performance of the Water Network
Describe the procedures followed when managing incidents
Understand the techniques used to restore the performance of the water network
Describe the techniques used to repair the Water Network.
Understand the need for the Water Industry to become more resilient
State the potential impacts of climate change on the supply of water to customers.

Assessment

Candidates must demonstrate the level of knowledge and/or skills described in the units. Assessment is the process of measuring a candidate’s knowledge and understanding against the standards set in the qualification. Each candidate is required to produce evidence which demonstrates their achievement of all of the learning outcomes and assessment criteria for each unit.

Upon successful completion of their qualification, learners are able to progress to further learning within the suite of Water Level 5 Qualifications – i.e. completing an Award or Certificate and topping up to Foundation Degree and on to Honours Degree.

Learners may also wish to further their ongoing personal and professional development by accessing other qualifications.

Summary – Award

Level	3
Number of Credits	6
Guided Learning Hours	50
Course Duration	5 Days
Course pre-requisites	There are no formal entry requirements for this qualification. Centres should carry out an initial assessment of candidate skills and knowledge to identify any gaps and help plan the assessment.