FREE WEBINAR - Management of Water Sector Risk and Resilience - Learning & Development Associates

Achieving Significant Outperformance

Friday, 14 May 2021   11:00 – 12:00


Corporate, financial & operational resilience, in the face of a risk spectrum now including COVID-19, is one of AMP7’s four key themes alongside: innovation; customer service; & affordability. Ofwat’s incentivisation mechanism materially rewards companies demonstrating significant service level outperformance. The best performers can build on existing skills & capabilities. But how can the majority aspire to join them whilst avoiding underperformance penalties?

Achieving resilience, founded on risk management capability, is not difficult in principle but requires strategic focus & long-term commitment. Utilising regulatory inspired knowledge sharing, and international best practice, organisations can make rapid strides in performance improvement. However, equipping an organisation & workforce to join, or remain in, the significant outperformers’ cohort will require continual learning, innovation & attendant risk.

With early AMP7 performances beginning to crystallise, Learning & Development Associates invite you to join a FREE NETWORKING WEBINAR. This will explore regulatory expectations of organisations’ risk and resilience capabilities and opportunities for individual players to raise or maintain their performance.

Topics Covered

  • Resilience – a key theme in AMP7
  • Competence impacts on Outcome Performance Commitments
  • Developing an enterprise-wide risk management capability
  • Developing and demonstrating workforce competence

Guest Speaker

Geoff Miller BSc., DMS, C.Eng., C.WEM, CMIRM, MICE, MCIWEM
Director, Enterprise Risk & Resilience Ltd; L&DA Associate

Course Tutors

Geoff Miller

Geoff is a water industry professional with some 50 years’ experience. He is a chartered civil engineer, a chartered environmental manager, and a certified risk manager with a focus on Enterprise Risk Management. He is a former senior manager with extensive operational experience at FTSE 100 level in an international, multi-utility environment. Whilst Head of Risk Management for a major UK water company the team were named European Risk Management Team of the Year. He was the water sector’s representative before the UK Joint Parliamentary Committee of Enquiry on the draft Civil Contingencies Bill. Geoff’s work to establish the first regional utilities resilience forum has been nationally recognized. He has played a leading role in drafting BS, EN, and ISO standards in the water sector for 25 years and is currently Technical Secretary to the Water UK Standards Board.

Jim Oldroyd

Jim is a Water Scientist, enthusiastic Teacher and IQA with an extensive and varied operational management background underpinned by professional qualifications. Instrumental and influential in the development of qualifications and apprenticeships in the Water Industry.

He has a proven ability of effective asset and man management in the Water Industry and has worked for a major UK Water Company for many years.